Gartner Insights Abstract

2024 Technology Adoption Roadmap: Key Findings for Digital Workplace Technology Investments

Published: 22 April 2024

Summary

I&O leaders responsible for the digital workplace are adopting new workplace technologies to improve employee productivity and the digital employee experience. Learn which technologies your peers consider the most impactful in 2024 that meet both these criteria.

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Overview

Key Findings
  • Digital workplace technologies are being implemented to improve the digital employee experience. In our survey, 54% of digital workplace technologies were in the pilot phase, 46% were in the deployment phase and none were in the planning phase of the roadmap.

  • Enhancing employee productivity was cited as the primary value factor for 54% of the digital workplace technologies on the roadmap this year.

  • Cybersecurity risk was cited as the primary risk factor for 46% of the digital workplace technologies followed by technical incompatibility/architectural complexity for nearly 30% of the technologies.

  • Digital workplace technologies are less risky to implement than other technologies

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Analysts:

Ajeeta Malhotra

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