Gartner Insights Abstract

3 Elements of a Successful Account-Based Marketing Pilot

Published: 20 May 2024

Summary

An ABM pilot program enables digital marketing leaders to overcome internal roadblocks that would prevent them from effectively scaling to a broader ABM strategy. Learn from examples of how peers aligned stakeholders, established ongoing collaboration and prepared resources to launch ABM programs.

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Overview

Key Findings
  • Digital marketing leaders who pilot account-based marketing (ABM) face pressure from across the organization. Executive leaders want to see short-term results even though ABM often requires time to have impact, and frontline sales reps often don’t understand how ABM supports their goals and priorities.

  • Digital marketing leaders struggle to sustain ongoing support for the ABM pilot from frontline sales reps, who revert back to a familiar lead-based approach and fail to incorporate ABM processes into their daily work.

  • ABM programs often involve heavy investment in resources and bandwidth for capabilities such as more sophisticated personalization. When piloting ABM,

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Analysts:

Kate Fridley Julia Multedo Dhwani Shah

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