Gartner Expert

Carly West

Sr Director Analyst

Carly West is a Senior Research Director in the Logistics and Customer Fulfillment team. She conducts research in the supply chain area focused on transportation within logistics with specific focus on technology: real-time transportation visibility (RTTVP), transportation management systems (TMS), advanced analytics in transportation, electronic BOL/POD and automation, digital freight models, transportation procurement and rate management technology, vehicle routing and scheduling (VRS), safety in transportation, and private fleet telematics.

Previous experience

Ms. West has 15 years experience in Transportation Operations. Working for or with 3PLs, Brokers, Carriers, Healthcare manufacturing and distribution. She managed and motivated teams. Experience in project management, process development and design. System implementation and operations.

Professional background

Cardinal Health

Manager Transportation

Pacer Transportation Solutions


FST Logistics

Lead Broker

Areas of coverage

Supply Chain Technology Strategy and Selection

Logistics and Fulfillment


Bachelor of Science, Business Administration in Marketing, The Ohio State University

Bachelor of Science, Business Administration in Transportation and Logistics, The Ohio State University

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Top Issues That I Help Clients Address

1Real-time transportation visibility

2Digital Freight Models

3Transportation Procurement Technology

4Transportation Management Solutions

5Safety and Automation Technology in Transportation

Latest blog posts

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