Gartner Expert

Chandra Robinson

VP, Team Manager

As a Director in the Human Resources practice within Gartner's Research & Advisory division, Chandra Robinson helps organizations remain accountable by effectively identifying opportunity areas and implementing DEI initiatives into core business practices, processes, and policies. As a practitioner, Ms. Robinson has successfully managed and executed a wide array of change initiatives covering DEI, governance, communications, and corporate strategy. She's successfully developed and operationalized DEI communications campaigns, aligned Corporate Social Responsibility efforts with DEI, devised a panel and approach to address unforeseen DEI matters, led initiatives that recruit and advance underrepresented individuals in STEM, and assessed and improved internal practices that foster inclusivity to mitigate biases.

Previous experience

15+ years of experience working in public and private sectors. Head of DE&I Communications & Engagement at Navy Federal Credit Union. Business Strategy Leader at the MITRE Corporation, a not-for-profit that managers federally funded research and development centers, supported several government customers with organizational alignments, strategic planning, communications campaigns, IT modernization, and governance, while also serving as an in-house DEI thought leader to advance key initiatives that support a diverse and equitable workplace. Earlier background in market research, data analysis, and HR compliance.

Professional background

Navy Federal Credit Union

Head of DEI Communications & Strategy

The MITRE Corporation

Business Strategy & Communications Technical Leader

SourceAmerica

Sr. Market Researcher & Diversity & Inclusion Advisor

Areas of coverage

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion Resources for HR Professionals

Education

Executive Masters, Global Strategic Communications, Georgetown University (2016); MBA, Organizational Development, Trinity University (2009); BA, Political Science, Norfolk State University (2006); HR Diversity, Equity, & Inclusion Certificate, Cornell University (2022).

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Top Issues That I Help Clients Address

1How do I build and scale an effective DEI strategy?

2How do I engage, manage, and build buy-in with diverse stakeholder groups?

3How do I effectively communicate DEI initiatives?

4What is DEI governance?

5How do I establish and structure a DEI Council?