Gartner Expert

Paul Lord

Sr Director Analyst

Paul Lord is a Senior Director Analyst in Gartner's Supply Chain research organization, creating content and leading coverage for inventory excellence and cost-optimized supply chain performance across all manufacturing industries.

Mr. Lord provides thought provoking and practical insights for improvement in supply chain financial performance that take into account both business complexity and challenging organizational barriers including diverse stakeholder dynamics.

This coverage also connects to the need for increased capability for integrated network supply planning and performance management.

Previous experience

Mr. Lord joined Gartner following the company's acquisition of AMR Research. He joined AMR Research after a 25-year career in the chemical industry, which included roles in R&D, operations planning, distribution management and product-line management.

Professional background

Lyondell Chemical Co.

Manager, Supply Chain Operational Excellence (6 yrs.), Business Manager (4 yrs.)

ARCO Chemical Co.

Product Manager (3 yrs.), Global Operations Planning Manager (3 yrs.)

Air Products and Chemicals Inc.

Process Engineer and Development Engineer

Areas of coverage

Supply Chain Planning

Manufacturing Operations

Supply Chain Transformation

Supply Chain Leadership


M.B.A., Lehigh University

M.S., Chemical Engineering, University of Illinois

B.S., Chemical Engineering, Lehigh University, With High Honors

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Top Issues That I Help Clients Address

1Analyze, explain and identify opportunities for improving inventory performance in the supply chain

2Engage with stakeholders to re-frame the discussion around supply chain cost and provide options for balancing total supply chain performance

3Identify and advance the need for development of supply network planning and performance management

4Evaluate current supply chain performance and identify top priorities or opportunities for driving improvement

5Make sense of concepts like segmentation, postponement and agility to identify the practical relevance and applicability within their business