Gartner Expert

Ross Cosner

VP Analyst

Ross Cosner is an Gartner VP Analyst working with marketers at leading organizations in the areas of marketing strategy, brand, demand generation, and digital marketing. Supporting clients across multiple industries, his industry coverage also includes banking and investing across B2C, B2B, and B2B2C business models. Mr. Cosner joined Gartner in 2018 as part of the L2 acquisition and is the lead author of Gartner’s Digital IQ benchmark research within financial services.

Previous experience

Mr. Cosner's previous experience spans digital strategy, marketing and communications for over 10 years across large financial services companies. He has launched multichannel campaigns, rebranding initiatives and product. He also managed the rollout of companywide technology solutions. Prior to entering the marketing world, his focus was on technology where he was a systems analyst responsible for implementation of client web solutions.

Professional background

Mizuho Financial Group (Mizuho Americas), Vice President, Head of Digital Marketing, Americas, 2 years

Citi, Senior Vice President, Digital - Global Public Affairs, 8 years

Apparatus (a Virtusa acquisition), Systems Analyst, 2 years

Areas of coverage
  • Industry Marketing

  • Demand Generation and Sales Alignment

  • Marketing Budgets, Data and Analytics

  • Marketing and Growth Strategies

  • Channel, Campaign and Content Management

Education

M.S., Information Systems, Indiana University, Kelley School of Business, Bloomington, IN

B.S., Informatics, Minor in Business, Indiana University, School of Informatics, Bloomington, IN

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Top Issues That I Help Clients Address

01

Financial services marketing strategy

02

Customer insights and behaviors

03

Digital marketing strategy and performance

04

Website redesign and optimization

05

Marketing performance measurement