A Data Maturity and Transformation Journey

Operating in an increasingly complicated and data-rich world, the Australian Department of Industry, Science, Energy and Resources invested heavily in its data transformation journey to ensure it could continue to deliver value to its clients while managing data efficiently.

Mission-critical priority

The Department of Industry, Science, Energy and Resources helps Australian businesses through science and commercialization, supporting economic growth and job creation. While on a data maturity journey, the department evolved from focusing on data storage and management to looking for new ways to increase the utility of their data, automating reporting and intelligence while ensuring data security. This involved looking at how the department could optimize its “geo-coding” and location-based information, as well as implementing a digital twin.

How Gartner helped

With the help of different teams across Gartner, the department received:

  • Support from thought leaders in the data governance space
  • Second data strategy evaluation support
  • Business case development and performance, data literacy reviews
  • Benchmarking internally and against other government and nongovernment organizations
  • The ability to connect with peers regularly and during conferences, such as Gartner IT Symposium/Xpo®
  • Access to networks both nationally and internationally

Business impact

With Gartner support, the Australian Department of Industry, Science, Energy and Resources optimized performance internally by ensuring its data was rigorous, authoritative and secure. It also:

  • Is building a data-driven organization, positioning itself as a thought leader
  • Increased cost savings through reporting and intelligence automation
  • Established quick data-driven decision making through real-time data access, driving value for the organization and an effective data service to clients
  • Adopted a digital twin to drive operational efficiency


Approx. $4 billion


General Manager, Data Management and Analytics

Achieve your mission-critical priorities with Gartner for Enterprise IT Leaders

It’s great to have international experience on hand from Gartner and also the research areas. They are just an amazing team. It makes me a lot more productive, and it frees up my time to do other tasks.

Kayelle Drinkwater

General Manager, Data Management and Analytics, Department of Industry, Science, Energy and Resources

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