Demonstrating the business value of IT is critical to CIOs’ ability to build and maintain IT’s credibility within the organization. But few organizations do this successfully. CIOs too often focus on technology and operational performance metrics that bore business leaders and fail to convey IT’s value to the business.
Tell an IT Value Story That Matters to Business Leadership
Many CIOs struggle to communicate the business value of IT to executive leadership. Gartner helps CIOs craft an effective value message that shows how IT impacts critical business outcomes.