Press Releases

STAMFORD, Conn., October 13, 2017

Winners Announced for the Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms

Winners Selected by End-User Professionals Who Have Experience Purchasing, Implementing, and/or Using the Enterprise Solution

Gartner, Inc. updated today the rankings of the Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms(EPP). The Customer Choice Awards are a ranking of vendors by verified end-user professionals, taking into account both the number of end-user reviews, and the overall user ratings.

Following the release of this year’s rankings, Gartner discovered that the scoring calculation did not account for all the applicable reviews published on the site. Upon further review of the scoring results, Kaspersky Lab is the Platinum Award winner of the 2017 Gartner Peer Insights Customer Choice Awards for EPP, followed by Symantec with the Gold Award, Cylance with the Silver, and ESET with the Bronze award (see Table 1). The Platinum Award is the highest distinction and was created to accommodate the updated rankings in the Endpoint Protection Platforms market. 

EPP provides a collection of security capabilities to protect PCs, smartphones and tablets. EPP is an integrated solution that has the following capabilities: anti-malware, personal firewall, port and device control. Beyond fighting malware, modern EPP products are expanding to include data protection features, such as disk and file encryption, data loss prevention and device control. More information on the award winners is available at the Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms page. 

"In interpreting reviews, it's difficult for IT professionals to balance the number of reviews for a company versus a company's overall rating," said Ken Davis, executive vice president of Products and Services at Gartner. "The Gartner Peer Insights Customer Choice Awards are designed to help end users navigate these issues to make better purchase decisions. We work hard to ensure that all of the reviews are submitted by an IT professional or business user who has had experience purchasing, implementing and/or using the enterprise solution they are reviewing — free from conflicts of interest."

Table 1
2017 Gartner Peer Insights Customer Choice Award Winners in Endpoint Protection Platforms



Kaspersky Lab









Honorable Mention


Honorable Mention


Honorable Mention

Carbon Black

Honorable Mention

Trend Micro

Honorable Mention


Honorable Mention


Honorable Mention

Source: Gartner (October 2017) 

About Gartner Peer Insights Customer Choice Award

Awards are given to vendors based on these criteria

  • The vendor must have at least one product designated by Gartner's research analysts as relevant to the market.
  • The vendor must have at least 50 reviews published in that market during the submission period.
  • Published reviews must pass Gartner's validation, conflict of interest and moderation processes.
  • Platinum, Gold, Silver, and Bronze awards will be given to the top four vendors based on an algorithmic score that meets these criteria:
    • Maximum 75 percent of the deployments reported by reviewers from non-North America regions
    • Maximum 75 percent of reviews from one industry
    • Maximum 50 percent of reviews from non-Enterprise end users. (Enterprise defined as >$50 million U.S. dollars)
  • Vendors that qualify for the award but don’t meet above criteria may still be eligible for an honorable mention for their focus.

The identification of a Gartner Peer Insights Customer Choice Award winner or honorable mention is not an endorsement by Gartner of any vendor, product or service. For more information on the Gartner Peer Insights Customer Choice Awards, please visit

About Gartner Peer Insights

Gartner Peer Insights transforms the way enterprise software is bought and sold by creating another source of trusted information in the software buying process. Gartner's review platform is a place for all IT buyers to find advice they can trust from fellow IT professionals. Gartner Peer Insights includes more than 40,000 verified reviews in more than 190 markets. For more information, please visit

About Gartner

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission critical priorities. To learn more, visit