A majority of finance departments expect to deploy one of several top emerging technologies by 2020, according to a worldwide survey of more than 400 organizations by Gartner, Inc.
“More than a quarter of organizations surveyed expect to deploy some form of artificial intelligence (AI) or machine learning in their finance department by 2020,” said Christopher Iervolino, senior director analyst at Gartner. “Moreover, half the respondents expect to deploy predictive analytics in the same period.”
The other technologies organizations expect to deploy in the same time frame are, in ranked order: mobile support for financial processes, robotic process automation (RPA), integration of external data, and AI or machine learning.
Mr. Iervolino explained that CFOs and other finance leaders are looking for new ways to reduce costs, improve controls and uncover fresh insights that could drive competitive advantage. The survey showed the ranking of nine common emerging technologies used to pursue these aims (see Figure 1).