Press Releases

PHOENIX, Ariz., May 14, 2019

Gartner Announces Winners of the 2019 Supply Chainnovators Awards

Supply Chain Innovation Recognized in Healthcare, High-Tech Manufacturing and Consumer/Retail Sectors

Winners Announced at Gartner Supply Chain Executive Conference in Phoenix, Arizona

Gartner, Inc. has announced the winners of the 2019 Supply Chainnovator Awards. The awards, announced at the Gartner Supply Chain Executive Conference taking place here through Thursday, recognize unconventional, innovative and high-impact supply chain initiatives in the healthcare, high-tech, industrial manufacturing and consumer/retail sectors. The six winners across the categories are as follows:

Healthcare Supply Chainnovators:

Geisinger — Geisinger won the 2019 Healthcare Supply Chainnovator award for its “Fresh Food Farmacy” program to help patients control their diabetes without needing medication. This program provides food-insecure individuals with education, one-on-one support and healthy foods on a weekly basis primarily via its community partner, Central Pennsylvania Food Bank. Within 18 months of the start of the program, patients enrolled in the program saw their HbA1c levels decrease — resulting in a 40% decreased risk of death or serious complications. This initiative not only delivered dramatic improvements in health and medical costs, but also greater patient engagement in their healthcare.

Thermo Fisher Scientific Thermo Fisher Scientific won the 2019 Healthcare Manufacturers, Distributors and Retailers Supply Chainnovator award for its data visibility platform for reconciling performance management across its proliferation of 40+ ERP systems. Thermo Fisher has effectively solved the challenge of running a diverse business on so many ERP systems, without the cost (money, time and people) of migrating to one ERP system. The dashboard allows the business to keep its many ERP systems, yet still be effectively compared and managed.

High-Tech Manufacturing Supply Chainnovator:

Dell — Dell was recognized for its circular economy initiative that includes creating the first global network of commercial-scale, ocean-bound plastics supply chains. Dell’s multimodal approach to this global waste problem is paving unchartered territory — using a circular approach to design while also helping to educate, engage and inspire consumers and other companies to participate. The effort also involves working as a founding member in a cross-industry consortium — NextWave — to intercept and reprocess materials collected from beaches, waterways and coastal areas for use in products and packaging. Because of its reputation and leadership in building a legacy of good, a number of companies have joined Dell in its quest. In this past year, Dell’s efforts alone have kept 99% of the waste it generated out of landfills, recycling 1.9 billion pounds of e-waste and reaching 88% of its goal to collect 2 billion pounds by 2020.

Industrial Manufacturing Chainnovator:

Schneider Electric — Schneider Electric won the 2019 Industrial Manufacturing Supply Chainnovator award for its digital transformation initiative that developed workforce competencies required for the manufacturing and supply chain jobs of the future. To date, more than 50 of Schneider’s manufacturing locations been converted to smart factories, with plans for a further 100 sites to be converted by the end of 2020. In order to prepare the workforce for the changes in their jobs, Schneider Electric implemented a strategy that identified competencies increasingly needed for the digital transformation and engages employees with continuous learning to develop the new skills. The aim is to map, anticipate, and grow its digital acumen and competencies by assessing its current and future use of technologies. The benefits of the program reflected well for Schneider as well as for its employees. Schneider Electric reports an increase in employee engagement from 68% to 72% in the smart factories. The involvement of employees in the effort helped ease fears about the impact of technology on their jobs and engaged them to participate in the process.

Consumer/Retail Supply Chainnovators:

Consumer Products: Anheuser Busch InBev — Anheuser Busch InBev won the 2019 Consumer Products Supply Chainnovator award for its unique use of artificial intelligence (AI) to better predict when the filter must be replaced during the beer brewing process. This enabled the brewer to produce higher quality beer in less time with less waste. The initiative resulted in a 400% improvement in accuracy prediction on filter media changes. From an environmental standpoint, AB InBev is now able to produce beer at a far more efficient rate, while reducing wastage on the filter media material. This also means less power use, fewer energy variations from stops and starts, and a higher percentage of beer created per filter run.

Retail: was awarded the 2019 Retail Supply Chainnovator award for its innovative approach to collaboration with Walmart China, which combines’s extensive online logistics capabilities with Walmart China’s physical store network to deliver an increasingly integrated experience for their combined customer base, including joint promotions, shared inventory across their respective store and DC networks and a unified last mile delivery offering. Consumers are embracing the collaborative offering with the number of orders per day for products incorporated in the program increasing 2900% between 2017 and 2019 and it is also driving sales growth during critical peak Chinese sales periods such as the 618 Shopping Festival. This initiative highlights the critical role supply chain can play in developing new service and product offerings to customers and how, through innovative cross-company collaboration, profitable business growth can be achieved.

Through the Supply Chainnovator research and recognition program, Gartner recognizes supply chain innovation and impact delivered by supply chain organizations. Companies recognized as Chainnovators have been successful with unconventional, innovative and/or high-impact approaches that peer leaders can learn from and emulate. The program provides chief supply chain officers with valuable insight for annual strategic planning, resource allocation and investment cycles.

These innovations must meet the threshold of being impactful, sustainable, unconventional, collaborative and measurable. Participants must be willing to share with the broader supply chain community lessons learned and how results were achieved. The goal is to recognize innovative approaches to supply chain excellence that result in a step change in business performance. The winners were selected by a panel of judges that consisted of Gartner analysts.

The identification of a Gartner award winner or finalist is not an endorsement by Gartner of any vendor, product or service.

Gartner clients can read more in “Healthcare Supply Chainnovators 2019: Geisinger Wins for Fresh Food Farmacy Program to Tackle Diabetes”; “Healthcare Supply Chainnovators 2019: Thermo Fisher Scientific Wins for Driving Excellence through Near Real-Time Data”; “High Tech Supply Chainnovator, 2019: Dell Legacy of Good Tackles Circular Economy”; “Industrial Supply Chainnovators 2019: Schneider Electric Develops Digital Competencies”; “Consumer Products Supply Chainnovators 2019: Anheuser Busch InBev Wins for Using AI to Boost Beer Quality”; and “Retail Supply Chainnovators 2019: Wins for Rethinking Retailer-to-Retailer Collaboration To Deliver a Unified Shopping Experience.

Get information on how to innovate and scale the supply chain on the Gartner Chief Supply Chain Officer Insight Hub.

About Gartner Supply Chain Executive Conference

Gartner analysts are providing additional analysis and information on supply chain trends at the Gartner Supply Chain Executive Conferences taking place through Thursday in Phoenix, Ariz., and June 17-19 in Barcelona. You can follow news and updates from the events on Twitter using #GartnerSCC.

About Gartner

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. To learn more, visit