Gartner Newsroom

“Top performing enterprises are prioritizing digital innovation and will come out of the pandemic stronger than their typical- and trailing-performing counterparts.”

“The 2021 Gartner CIO Agenda survey revealed 4 ways CIOs can make a difference in digital business acceleration and in long-term agility: 1) win differently, 2) unleash force multipliers, 3) banish drags and 4) redirect resources.”

“As new attack surfaces appear due to the shift to remote work, CIOs reported prioritizing investments in cybersecurity primarily, followed by business intelligence/analytics and cloud services.”  

“In 2021, CIOs must build on the momentum they created for their enterprises. The better CIOs perform for the business, the more the business will ask of them next year.”

Learn more about the survey findings in the Gartner press release.

“Enterprises by nature are fragile. Assumptions - for instance what customers want - are hardcoded in their structures and processes and contribute to enterprise fragility.”

“Resilience is essential, but the ideal state to be in is called antifragility.”

“Where fragility means suffering in times of disruption and uncertainty, and resilience means surviving, antifragility means actually doing better when things are uncertain and disrupted.”

“There are 3 major ways to become more antifragile: 1) generate options 2) decentralize and diversify 3) experiment. Each offer value, but also incur costs, which senior business leaders must weigh.”

“Every organization should have a portfolio of fear-, fact- and faith-based investments.”

“Assess and reassess the antifragility of each business domain quarterly during turbulent times, for example the ongoing pandemic, and annually during more stable times.”

“The most important trend Gartner sees in the market right now is digital business acceleration.”

“COVID-19 has given CIOs the momentum to accelerate digital business in their enterprises, with 65% of CEOs and 69% of Boards reporting wanting to do so.”

“Speed up the digital process by using leadership hacks and defining what acceleration means to the organization.”

“During times of crisis, focus culture hacks on emotions: hope, pride, belonging and agency.”

“CEOs will use COVID-19 to redesign the business, but at a measured pace.” 

“Define digital acceleration along two lines: 1) digital catch up 2) build back differently.”

“In the end, sometimes you need to pause and slow down to accelerate. That’s what winning differently is all about.”