“In the past, some CEOs have embraced new technology ideas perhaps a little too enthusiastically,” said Raskino. “In the case of the metaverse, however, it’s doubtful the respondents who think it very likely to be a key technology for their business are as confident as they appear to be.
“The remaining list of impactful technologies reminds us that ‘new’ is in the eye of the beholder. Neither digitalization nor e-commerce, in second and fourth place respectively, is very new on a relative basis. Yet these are technologies that many business leaders still perceive as novel and disruptive in their situations.”
Environmental Issues Enter the Top 10 Business Priorities for CEOs
For the first time in the history of this survey, CEOs placed environmental sustainability in their top 10 strategic business priorities, coming in at 8th place – a significant jump from 14th place in 2019 and 20th in 2015.
“As business leaders feel the pressure from key stakeholders to do more on environmental sustainability, they are now treating the needed changes as opportunities to drive business efficiency and revenue growth,” said Raskino.
Seventy-four percent of CEOs agreed that increasing environmental, social and governance (ESG) efforts attracts investors toward their companies. Of the 80% of CEOs who intend to invest in new or improved products this year and next, environmental sustainability was cited as the third largest driver, just behind functional performance and general quality. Sustainability also appears as a competitive differentiator for CEOs in 2022 and 2023 – in fact, it is on the same level as brand trust among respondents.
CEOs View Inflation as a Persistent Issue
Sixty-two percent of CEOs see general price inflation as a persistent or long-term issue. Their top response to inflation is to raise prices (51% of respondents), rather than responding with productivity and efficiency (22% of respondents). In fact, productivity and efficiency are not even in the top 10 business priorities for CEOs this year.
“Clearly, there is some complacency around inflation impact,” said Raskino. “When asked about the top two sources of competitive differentiation, only 3% of CEOs mentioned price. Gartner expects that may change quite quickly as inflation continues to bite.”
Gartner clients can read more in the report “2022 CEO Survey — The Year Perspectives Changed.” Learn more about CEO priorities in the complimentary Gartner webinar “The 2022 Gartner CEO Survey: Implications and Actions for CIOs.”
About Gartner for Information Technology Executives
Gartner for Information Technology Executives provides actionable, objective insight to CIOs and IT leaders to help them drive their organizations through digital transformation and lead business growth. Additional information is available at www.gartner.com/en/information-technology.
Follow news and updates from Gartner for IT Executives on Twitter and LinkedIn. Visit the IT Newsroom for more information and insights.