High-Priority Roles for Effectively Leveraging AI
In the future, Gartner analysts expect finance and accounting teams to look more like software development organizations, and finance leaders should begin introducing aspects of this paradigm shift into their teams. There are three roles that will play an integral role in finance teams in the future:
- Citizen Data Scientists - These are current finance and accounting staff that will learn basic data science skills to help them automate tasks and make better decisions. Citizen data scientists will not have the expertise to build complex solutions that extend beyond their immediate scope of work. They will need help building a professional-grade solutions.
- Center of Excellence – These are roles new to an organization and are comprised of technical professionals who can build and maintain technically-solid AI solutions. These include professional data scientists, software engineers, data engineers, statisticians, and other non-traditional finance roles. A center of excellence often starts with a single professional data scientist and grows with demand.
- Company Leadership - Building teams of the future requires leaders to balance the challenges of introducing new skills and processes while making sure that the organization continues to support daily business operations.
The Human-Machine Learning Loop
By taking advantage of the complementary strengths of people and AI technology, finance teams can build a collaborative partnership in a human-machine learning loop where each relies on the other. This loop establishes a new pattern of working that taps into AI’s power without removing people from the equation.
“The loop formalizes what each is responsible for so that leaders don’t over-rely on machines or delegate human responsibilities to machines. The loop ensures human feedback and judgement remains front and center,” said McDonald.
“Leverage AI for what it does best – automating manual tasks,” said McDonald. “Be cautious about allowing machines to take actions based on their own advice. By leveraging the strengths of both people and their new machine counterparts, organizations can reach new levels of productivity and value without big risks.”
Gartner clients can learn more in Use Artificial Intelligence to Supercharge Your Finance Staff. Nonclients can learn more in the webinar: Move Towards an AI-Forward Autonomous Finance Future.
About the CFO & Finance Executive Conference 2023
Gartner experts will provide additional insights on how CFOs can address slowing growth, persistent high inflation, scarce expensive talent and global supply constraints during the Gartner CFO & Finance Executive Conferences 2023, taking place May 31-Jun 1, in National Harbor, MD., and September 18-19 in London. Follow news and updates from the conferences on Twitter using the hashtag #GartnerFinance.
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