... Rapid GenAI adoption introduces novel threats, for example, prompt injection and tool misuse, which bypass legacy security. Specialized AI defenses are essential for threat mitigation and regulatory compliance, and nonadaptation creates major operational, reputational, and regulatory risks. Insights ...
Analyst(s): Shailendra Upadhyay
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... This Consult the Board survey summary features inputs from 14 Technology Infrastructure Research Board members on their involvement in enterprise AI strategy ownership and investment-related decision-making as well as opportunities for stronger strategic engagement. Overview Summary of Results Survey ...
... Track: AI explainability, transparency and fairness scores; user and stakeholder feedback on transparency, value and safety of AI use cases. What AI risk framework governs our organization (such as ISO 42001 or the NIST AI RMF), and are there named executives responsible for AI-specific and AI-amplified ...
... Beyond Productivity: How CMOs Can Use AI to Drive Strategic Growth See what else AI can do for marketing. July 22, 2026 The opportunity of AI for marketing decision support Gartner finds that 81% of marketing leaders evaluate AI-driven automation based on time savings and 68% on cost-efficiency, falling ...
... This tool gives CIOs a disciplined way to measure AI literacy program performance, track skills and adoption, close capability gaps and steer the organization toward stronger AI readiness and business impact. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Liz Caffarelli | Kristin Sherwood | Sneha Ayyar | Joseph Denney | Alan D. Duncan | Josephine Lippincott
... Customer trust determines whether AI service scales or stalls. Customer service and support leaders must earn it by piloting before scaling, limiting AI to what operations can support, applying five trust tests and making trust a requirement across vendor selection, journey design and performance. Insights ...
Analyst(s): Devra Struzenberg | Christopher Sladdin
... uses of modern AI technologies is critical amid the incessant hype around them.” CISOs see the strongest results when they apply AI in targeted ways. You might also like this webinar: Assess and Benchmark AI Cyber Risk Readiness Five proven AI use cases for cybersecurity leaders AI’s real impact on cybersecurity ...
... to Layoff Messaging in the Age of AI How to avoid AI washing and communicate workforce reductions with transparency, empathy and credibility. July 22, 2026 AI washing undermines trust As AI adoption accelerates and reshapes business, many organizations overstate AI's role in driving operational efficiency ...