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Premium Research Apr 2026
... This report provides an overview of the methodology underpinning the Gartner Digital IQ. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Natalia Perkins   |   Noam Dorros
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... large-scale transformation efforts. They’re tasked with mobilizing their function to support the implementation of organization redesigns, new processes and operating models while ensuring the workforce is ready to embrace change. A clear change communication strategy can help drive transformation efforts ...

Analyst(s):   Jerome Mackowiak   |   Cv Viverito
Research July 31 2018
... Digital IQ Index July 31, 2018 Consumer Electronics 2018 As the continued rise of voice technology threatens to undermine the dominance of smartphone superpowers Apple and Samsung, smaller satellite brands grapple with the shifting balance of power. The choice to ally with a single virtual assistant ...
Research January 27 2026
... collaborative and inclusive practices to drive their transition. Digital government requires CIOs to guide their organization and the ecosystem to bring the correct skills, technologies and approaches together to achieve their digital ambitions. CIOs must engage constituents and stakeholders in the design ...
Premium Research Jul 2025
... behaviors and economic headwinds challenge monobrand retailers’ digital marketing performance. Monobrand retail CMOs can use this research to understand the latest industry trends among consumers and competitors to drive improved digital marketing performance. Introduction Analysis Contributors Gartner ...

Analyst(s):   Kassi Socha   |   Matt Moorut
Research November 05 2018
... Digital IQ Index November 5, 2018 Specialty Retail U.K. 2018 The original disruptors have been disrupted. While the high street holds its breath and fast fashion falls out of favor, pure plays like ASOS, boohoo and Missguided have seen their branded search volume increase year over year. With pure plays ...
Premium Research Sep 2025
... heavily on paid media to drive growth as organic website traffic plummets and competition rises on digital channels. Combined with consumers’ growing distrust of big brands, CMOs must improve their digital marketing strategy to unlock incremental growth in times of uncertainty. Introduction Analysis Gartner ...

Analyst(s):   Greg Carlucci
Premium Research Jul 2025
... Digital government investments permeate the public sector, with CIOs adapting to shifting citizen expectations, line of business priorities and mission objectives. Gartner’s government maturity model provides a framework for determining and communicating strategic priorities for digital investments. ...

Analyst(s):   Arthur Mickoleit   |   Dean Lacheca
Research August 14 2019
... Digital IQ Index August 14, 2019 Specialty Retail US 2019 Brands have dramatically improved fulfillment speed: a fifth of brands in the 2019 Index now offer free two-day shipping, and the number of brands offering next-day shipping has doubled. Recognizing that mobile accounts for 55% of online traffic ...
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