Supplier relationship management (SRM) is a coordinated effort to identify and develop the best suppliers able to support the overall business strategy. SRM programs are used for engaging high-value suppliers. But poor program design and lack of engagement from key internal and external stakeholders cause many SRM programs to fail.
Download the Gartner 4-step framework to implement a SRM program that delivers the greatest value to the organization
Define program scope and supplier value
Align key stakeholders
Manage supplier interactions
Enable continuous improvement