Identify key activities for stronger supply chain performance
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Top 26 Supply Chain Management Activities
Support business priorities with your supply chain management activities
Chief supply chain officers (CSCOs) are searching for ways to improve their function and drive greater business impact. However, competing priorities leave them wondering where to focus time and money.
CSCOs need to understand their supply chain maturity and assess performance against a set of goals and objectives to help set direction.
But first, leaders must know which supply chain activities they should be focusing on.
The Gartner Supply Chain Management Activity Map identifies the nine objectives and 26 essential activities for effective supply chain management.
Download the activity map to learn what Gartner experts say are the key supply chain activities for building a world-class organization.
Measure, prioritize and improve supply chain activities
38% of CSCOs are concerned that their supply chains are not very well-positioned to handle the challenges of the next two years.
Gartner Supply Chain Score is a strategic planning tool for heads of supply chain and the supply chain leadership team to evaluate the effectiveness of the supply chain using objective, peer-based performance benchmarks.
Supply chain leaders can use this tool to assess their current state of maturity and build steps to move to the next level of maturity.
The Supply Chain Management Activity Map provides a view into what Supply Chain Score encompasses. The assessment gains a perspective on your highest-priority activities and provide:
Your current maturity level for each supply chain activity and an overall maturity score
A detailed analysis determining which activities you should prioritize for improvement
A path to maturity for each activity linking you to specific, actionable insight on how to improve
Learn more about Gartner Supply Chain Score — how it diagnoses the maturity of your supply chain and connects you with practical, actionable resources.
Supply Chain Management Activities FAQs
What are supply chain management activities?
Supply chain activities are the essential steps involved in getting a product or service to a customer. This spans all supply chain functions including sourcing and procurement, planning, manufacturing, logistics, quality management and customer fulfillment.
How can supply chain leaders track business outcomes?
Most companies are investing in strategies designed to improve their supply chain resilience. To measure supply chain performance, supply chain leaders should use a balanced set of indicators not only to track business outcomes, but also to identify existing vulnerabilities.
Does supply chain performance impact the customer experience?
As customers continue to demand higher levels of service, the performance of the customer fulfillment teams is a critical factor in successful operations for organizations. Supply chain leaders must acquire, develop and retain talent within these teams to ensure excellence in customer experience.