Social trends from 2020 caused major supply chain disruption and fundamentally changed supply chain management.
Future supply chain success depends on:
- Delivering on the business’s purpose — what is made, how it’s made and whom it serves.
- Building communities through culture and supply networks.
- Embracing remote and hybrid work.
Supply chain executives must reconsider supply chain performance and supply chain transformation now that social systems are what mobilize people to action in the supply chain.
Download Gartner’s roadmap to the new normal in supply chain. The roadmap addresses four critical questions that impact supply chain resilience and innovation amid supply chain disruption.