Who's Who in Social Analytics

Archived Published: 27 September 2013 ID: G00250862

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This report profiles 17 vendors of tools used to analyze interactions on publicly-facing social media. It will help buyers understand the social analytics landscape and vendor-specific functionality.

Table of Contents

  • Analysis
    • Overview of Social Analytics
    • Feature and Functionality Categories
      • Information Sources Analyzed
      • Analysis Techniques
      • Routing and Alerts
      • Functional Assessments and User Satisfaction
    • Profiles of Social Analytics Vendors
      • Adobe
      • Attensity
      • Clarabridge
      • Crimson Hexagon
      • GoodData
      • IBM
      • mBLAST
      • NetBase
      • Opera Solutions
      • Oracle
      • salesforce.com (Radian6)
      • SAS
      • Simply Measured
      • Socialbakers
      • Synthesio
      • Sysomos (Marketwired)
      • Visible Technologies
    • Summary
  • Recommended Reading
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