Competitive Landscape: Leveraging Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, North America

Archived Published: 17 March 2016 ID: G00294372


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Capturing share in the third-party maintenance market for hardware maintenance services begins with collective efforts from marketing, sales and channel organizations. This document identifies the key attributes for a TPM provider to be successful in three to five years.

Table of Contents

  • Analysis
    • Competitive Situation and Trends
    • Market Players
    • The Future of Competition
    • Competitive Profiles Top Performer — Data Center
      • Systems Maintenance Services (SMS)
    • Top Performer — Network
      • Curvature
    • Rising Star
      • Park Place Technologies
    • Disrupters
      • Ardent Support Technologies
      • Essintial Enterprise Solutions
      • XS International (XSi)
    • Stalwarts
      • Maintech
      • Service Express Inc. (SEI)
      • SSCS Global IT Services
      • TERiX Computer Service
    • Secondary Hardware Entrants
      • Atlantix Global Systems
      • CentricsIT
      • CXtec
    • References and Methodology
  • Gartner Recommended Reading
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