Hype Cycle for Retail Technologies, 2017

Archived Published: 17 July 2017 ID: G00314154


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Retail CIOs can use this Hype Cycle to advise their businesses on how to cut through market hype when prioritizing retail technology investments to support unified retail commerce in a digital business environment.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
      • Selected Transformative Technologies
      • Selected High-Priority Technologies
    • Off the Hype Cycle
    • On the Rise
      • Blockchain in Retail
      • Distributed Order Management
      • Algorithmic Retailing
      • Digital Workplace
      • Virtual Reality
      • Customer Engagement Hub
    • At the Peak
      • Smart Robots
      • 3D Printing in Retail
      • Intelligent Virtual Store Design
      • Cognitive Expert Advisors
      • Deep Learning
      • Augmented Reality in Retail
      • Machine Learning
      • Master Content Management
      • Customer-Facing Location Analysis
      • Workforce Analytics
    • Sliding Into the Trough
      • Employee Recognition and Reward Systems
      • Smart Data Discovery
      • SD-WAN (Products)
      • Mobile Commerce: Consumer-Facing
      • Real-Time Customer Offer Engines
      • Real-Time Store IoT Platform
      • RFID (Item)
      • Social Commerce
      • Loyalty Management Systems
      • Customer-Centric Merchandising and Marketing
    • Climbing the Slope
      • Unified Merchandise Planning
      • Multichannel Master Data Management for Retail
      • Algorithmic Merchandise Optimization
      • In-Store Self-Service: Consumer Facing
      • Unified Price, Promotion and Markdown Optimization
    • Entering the Plateau
      • Mobile POS
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
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