Magic Quadrant for Integrated Revenue and Customer Management for CSPs

Published: 23 October 2017 ID: G00318747

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We rate solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions. Target buyers are communications service provider CIOs.

Table of Contents

  • Market Definition/Description
    • Functional Footprint
      • Core Functionality
      • Adjunct Functionality
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Amdocs
      • BearingPoint
      • Cerillion
      • Comarch
      • CSG International
      • Ericsson
      • FTS
      • Huawei
      • Mahindra Comviva
      • Matrixx Software
      • Mind CTI
      • Netcracker
      • Nokia
      • Openet
      • Oracle
      • Peter-Service
      • Redknee
      • Sterlite Technologies
      • Tecnotree
      • Xius
      • ZTEsoft
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Changes From the 2016 Magic Quadrant
    • Key Findings
  • Market Overview
    • Vendors Not in the Magic Quadrant
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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