IT Key Metrics Data 2018: Key Industry Measures: Cross Industry Analysis: Multiyear

Published: 11 December 2017 ID: G00341728

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This research contains enterprise-level IT spending and staffing metrics, as well as business productivity ratios across all industries (“Cross Industry”) in aggregate. Information provided was collected between 2013 and 2017 from a global audience of CIOs and IT Leaders.

Table of Contents

  • Analysis
    • How Does Your IT Organization Stack Up Against the Competition?
      • IT Key Metrics Data Research Background
      • IT Key Metrics Data Key Industry Measures Overview
      • Using This Research
      • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
      • Gartner IT Key Metrics Data Series
      • IT Key Metrics Data Source
      • Data Variations
    • Demographics
      • Cross Industry Definition
    • IT Investment Measures
      • Total IT Spending/Budget Definition
      • Points of Clarification
      • IT Intensity
      • IT Spending as a Percent of Revenue
      • IT Spending as a Percent of Operating Expense
      • IT Spending per Employee
      • IT Full-Time Equivalents as a Percent of Employees
      • IT Spending Percent Change
      • Agility: Revenue Percent Change Versus IT Spending Percent Change
      • Agility: Operating Expense Percent Change Versus IT Spending Percent Change
    • Business Productivity Ratios
      • Revenue per Employee
    • IT Resource Distributions
      • IT Operational Versus Capital Spending
      • Strategic IT Spending Portfolio: Run, Grow and Transform the Business IT Spending
      • IT Spending by Funding Source
      • IT Spending by Asset Category
      • Distribution of IT FTEs: Insourced Versus Contractor
      • Distribution of IT Resources by IT Functional Area
    • Conclusions
    • Related IT Key Metrics Data Research
    • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
      • Gartner Benchmark Analytics and Case Studies
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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