Magic Quadrant for Digital Experience Platforms


Published: 17 January 2018 ID: G00318713

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Summary

Organizations are looking to use DXPs as they move from web-centric to more pervasive, multichannel digital experiences. This Magic Quadrant will help those responsible for a range of customer-, employee- and partner-facing initiatives find the most suitable vendor for their needs.

Table of Contents

  • Market Definition/Description
    • Functional Components of Digital Experience Platforms
    • DXP Use Cases
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Acquia
      • Adobe
      • BloomReach
      • censhare
      • CoreMedia
      • Crownpeak
      • Episerver
      • GX Software
      • IBM
      • Jahia
      • Kentico Software
      • Liferay
      • Microsoft
      • OpenText
      • Oracle
      • Oxcyon
      • Salesforce
      • SAP
      • SDL
      • Sitecore
      • Squiz
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
    • Product Packaging Criteria
    • Business Inclusion Criteria
    • Functional Inclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
      • Product or Service
      • Overall Viability
      • Sales Execution/Pricing
      • Market Responsiveness and Track Record
      • Marketing Execution
      • Customer Experience
      • Operations
    • Completeness of Vision
      • Market Understanding
      • Marketing Strategy
      • Sales Strategy
      • Offering (Product) Strategy
      • Business Model
      • Vertical/Industry Strategy
      • Innovation
      • Geographic Strategy
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
  • Market Overview
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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