Client Story

Esteve's Digital Transformation through Strategic Innovation

Esteve, a global pharmaceutical company, recognized the need to transform its IT department and drive digital transformation to stay competitive in the rapidly evolving pharmaceutical industry. Gartner's expertise was instrumental in navigating this complex transformation journey.

Mission-critical priority

Sira Martínez, Global Tech and Digital Director at Esteve, faced the significant challenge of transforming the IT department and aligning it with the company's broader digitalization goals. The transformation required a shift in the operating model and a focus on enhancing the department's maturity to better serve the company's needs and improve stakeholder perception.

How Gartner helped

Gartner provided Esteve with invaluable insights and expert analysis, assisting in the development of a comprehensive strategy for IT transformation. Through conferences, interactions with analysts, and access to a wealth of documentation, Esteve was able to accelerate decision-making and gain clarity on the steps needed to advance their digital initiatives.

Business impact

With Gartner's support, Esteve achieved significant improvements in its IT department, including:

  • Accelerating project delivery by 15%, enhancing service delivery, and improving the overall perception of the IT department within the company.
  • Advancing the department's maturity level, allowing it to contribute more strategically to the company's goals.
  • Leveraging Gartner's guidance to navigate the complexities of digital transformation, resulting in a more agile and responsive IT function that delivers tangible value to stakeholders.
Industry

Industry

Healthcare, Life Sciences & Pharmaceuticals


Revenue

Client Contact

Sira Martinez, Global Tech & Digital Director, Esteve


Employees

Employees

<5,000

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