Successful case studies from leading supply chain organizations have consistently demonstrated a strong correlation between the use of supply chain analytics and improved business performance. Manufacturers and retailers have cited significant benefits from deploying analytics solutions when talking with Gartner. Some of the benefits they mentioned include more than 20% reduction in inventory, over 10% improvement in customer service levels, 10% increase in revenue and 25% increase in available capacity. The Gartner maturity model supports supply chain leaders’ efforts to build stronger analytics strategy competence.
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