Gartner’s 2018 Digital Supply Transformation Study1 interviewed supply chain professionals involved in defining the plans for implementing a digital supply chain in their organizations. Among them, 128 respondents have roles tied to the SCP function. As organizations pursue SCP technology, which is an integral part of a broader digital supply chain initiative, there are a lot of challenges. The bottom line is that initatives in which people-process-technology are interwoven are challenging. Organizations can use a pilot to minimize the risk and uncertainty, and to prepare their internal environments for a smoother deployment.
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