Gartner Research

(What to Do When) Every Employee Is a Digital Employee

Published: 17 April 2015

ID: G00272158

Analyst(s): Simon Mingay , Matthew Cain


The accelerating integration of digital elements into most work processes — coupled with growing employee digital dexterity — is leading to a world where every employee is a digital employee. That's great news for organizations looking to boost competitive advantage.

Table Of Contents
  • Key Challenges



  • Implement a Digital Workplace Strategy to Exploit Employee Digital Dexterity
  • Embrace Shadow IT to Better Respond to Changing Business Conditions
  • Use a Bimodal Approach to Create Innovation and Support Changing Work and Business Models
  • Ensure That Digital Business and Digital Workplace Efforts Are Properly Coordinated
  • How a Digital Workplace Can Augment Gartner's Eight Critical Capabilities
    • Customer Experience Management
    • Product and Service Design
    • Information Asset Management
    • Access and Availability
    • Business Model Agility
    • Innovation Culture
    • Digital Leadership
    • Collaboration

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