Published: 05 May 2015
Analyst(s): Yanna Dharmasthira, Joanne M. Correia
Salesforce continued to dominate the CRM space in 2014, taking share in new submarkets. This highlights a strong buyers' preference for software as a service and reveals the competitive disadvantage faced by vendors with legacy on-premises offerings.
Market Share Data
Overall Market Segment Performance Analysis
Top Vendors Analyzed
Other Notable Vendors
Mergers and Acquisitions
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