Gartner Research

Future Proofing Your Password Management Solution

Published: 29 June 2016

ID: G00297006

Analyst(s): Lori Robinson


Password management technologies are a staple of mature identity and access management portfolios, but many older deployments are struggling under the pressure of new use cases. We explore how to future-proof PM environments by designing effective solutions that are simple to use, yet secure.

Table Of Contents


  • Password Management Overview
    • Password Management Taxonomy
    • Password Management Features and Business Benefits
    • Password Management Architecture
  • Market Conditions Driving Innovation
    • Cloud and Mobile
    • The Question and Answer Conundrum
    • Low User Enrollment and Adoption
    • Distributed Workforce and Disconnected Users
    • Password Sprawl
    • The Facilitated Password Reset
  • Features of the Next-Generation PM Tool
    • Support for Strong, Multifactor Authentication
    • Access Anywhere, Anytime
    • Cloud and Cross-Platform Support
    • Cloud-Hosted PM
    • Consumerization
    • Managed Enrollment
    • Improved Administration, Monitoring and Auditing
  • Technical Challenges
    • Cached Credentials
    • Full Disk Encryption
    • Password Policy Complexity
  • Strengths
  • Weaknesses


  • Start With Sound Password Policies and Practices
  • Automate User Enrollment in SSPR
  • Q&A is Not Enough! Capitalize on the Mobile Device for Stronger Authentication
  • Incorporate Strong Authentication and Audit Into the Facilitated Reset
  • Synch With Care
  • Build a Cross-Platform Strategy
  • Focus on the End User
  • Create a Strategy for Remote and Disconnected Users
  • Secure the PM Environment
  • Integrate SSO and PM
  • Deploy PM to Gain a Quick Win for Your IGA Deployment
  • Kill the Password


  • Password Policy Enforcement
  • Self-Service Password Reset
    • Enrollment
    • Access Points
    • Authentication
    • Password Reset
  • Password Synchronization
  • Administration and Management Tools

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