Gartner Research

Market Guide for IT Process Automation

Published: 18 April 2018

ID: G00331974

Analyst(s): Robert Naegle

Summary

ITPA tools are designed to coordinate, sequence and orchestrate the delivery of services across multiple IT operational functions/domains. Still, they remain aspirational automation targets for most I&O leaders, who are focused on task-level automation.

Table Of Contents

Market Definition

  • Market Description

Market Direction

Market Analysis

Representative Vendors

Market Recommendations

Gartner Recommended Reading

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