Artificial intelligence is one of the hottest new technologies with a plethora of potential uses, including user experience. It powers everything from VPAs to chatbots, but will conversational AI be the only UX in the future? And what should application leaders do with this exciting technology?
Impacts and Recommendations
- AI Will Become a Critical Component of UX, With Conversational AI Leading the Initial Charge
- Many Traditional Forms of UX Will Be Challenged by AI-Driven Capabilities, but Will not Completely Disappear
- Augmented Reality and Virtual Reality
- Demographic and Psychographic Drivers
- Conversational AI Will Become Pervasive in Consumer Use Cases
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