Gartner Research

Forecast Overview: Small-and-Midsize-Business IT Spending, Worldwide, 2018

Published: 30 May 2018

ID: G00352741

Analyst(s): Mikako Kitagawa , Kiyomi Yamada , Robert Anderson , Monica Zlotogorski , Fred Ng


SMBs' IT spending will be at a 4.2% CAGR in the next five years, led by IT service and software demands, and driven by digital business transformation. Technology strategic planners should identify the growth opportunity in the market by learning the unique IT requirements in their target segments.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • SMB Characteristics by Business Size
  • Technology Trend

Foundational Assumptions

  • Assumptions

Market Model or Methodology

  • SMB — Definition
    • Data Center System
    • Devices
    • Software
    • Telecommunications
    • IT Services
  • Influencing Factors
    • Enterprise Budgets
    • Cost Reduction
    • Regional Profile
    • Technology Relevance and Applicability
    • Buyer Behavior
    • Level of Customization Required
  • Connections
    • Enterprise Budgets > Enterprise Spending > End-Market Demand
    • Cost Reduction > Capital Spending
    • Regional Profile > Number of Businesses by Size
    • Technology Relevance and Applicability > Maturity of Company > Capital Spending
    • Buyer Behavior > Enterprise Budgets > Enterprise Spending > End-Market Demand
    • Level of Customization Required > Buyer Behavior

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