Gartner Research

Market Insight: Deliver Infrastructure Services Beyond the Edge Directly to the Digital Touchpoint

Published: 08 October 2018

ID: G00367646

Analyst(s): Rene Buest , TJ Singh


The edge has become the next fast-growing hot spot. Technology product managers of infrastructure service providers must look beyond the edge and deliver infrastructure-related services directly to the digital touchpoint.

Table Of Contents


Background and Context

  • Digital Business Pushes Services From the Cloud to the Edge
  • Cloud Is Not Enough — Enterprises Engage at the Digital Touchpoint
  • Public Cloud Infrastructure Providers Already Deliver Beyond the Edge in Support of Digital Touchpoints

The Impact

  • Infrastructure Service Providers Must Deliver Beyond the Edge to the Digital Touchpoint
  • Infrastructure Service Providers Must Extend Their Service Delivery Value Chain to the Digital Touchpoint


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