Gartner Research

Transforming the Procurement Function for 2020

Published: 29 March 2018

ID: G00385465

Analyst(s): Procurement Research Team


Procurement executives must respond to the significant technological, economic, and operational shifts underway with new thinking regarding the functional value proposition, relationships with business partners, and overall functional composition.

Table Of Contents

Corporate Trends Impacting Procurement Functions

1. Pervasive Digital Capabilities

2. Corporate Function Drag

3. Data Scrutiny

4. Eroding Process Ownership

5. War for Talent

6. Asset Lite

7. Winners Take All

8. Regulatory Fragmentation

Procurement in 2020

Value Drivers: From Cost Savings and Risk Mitigation to Execution Speed and Business Insight

Procurement’s Role: From Sourcing Executor to Sourcing Advisor

Role of the Business: From Procurement Customer to Disciplined Sourcing Agent

Delivery Model: From Standalone Corporate Function to Hybrid Center of Excellence

Resources: From Execution Staff and Core Technology to Professional Advisory Staff and Customer-Oriented Technology

Conclusion: Preparing Now for 2020

About this Research

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