Gartner Research
Becoming a Better Scrum Master
Summary
The performance of a Scrum team is enhanced by the ability of its Scrum Master. IT technical professionals in a Scrum Master role must embrace a positive coaching mindset to move beyond foundational agile and dramatically improve the effectiveness of their teams.
Published: 09 April 2019
ID: G00365100
Analyst(s): Peter Hyde , Bill Holz
Table Of Contents
Problem Statement
The Gartner Approach
The Guidance Framework
- Prework: Prepare
- Define the Scrum Master Role
- Adopt Continuous Learning
- Step 1: Engage
- Form a Team
- Develop Relationships
- Step 2: Launch
- Lead a Mission Launch Workshop
- Facilitate Scrum Events
- Step 3: Coach
- Coach the Development Team
- Inspire, Engage and Empower
- Step 4: Transform
- Support Process Improvement
- Extend Your Reach
Risks and Pitfalls
Gartner Recommended Reading
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