Gartner Research

Competitive Landscape: Virtual Assistant Platforms, Worldwide

Published: 25 June 2019

ID: G00385090

Analyst(s): Bern Elliot , Werner Goertz


Virtual assistant platforms combine application of linguistics, machine learning and rule-based knowledge programming to create conversational user experiences. Vendors use all three architectural approaches, but in varying ways and different extents to deliver optimal differentiation.

Table Of Contents


  • Competitive Situation and Trends
  • Competitive Profiles
    • Ada
    • Bitext
    • Cognigy
    • gigaaa
  • References and Methodology

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