Gartner Research

Critical Capabilities for Digital Commerce

Summary

Organizations engage in digital commerce for both B2B and B2C transactions, sometimes on the same platform, and to support novel digital business models such as those involving enterprise marketplaces. This report will help application leaders shortlist suitable digital commerce platforms.

Published: 29 August 2019

ID: G00398185

Analyst(s): Mike Lowndes Penny Gillespie Christina Klock Jason Daigler Yanna Dharmasthira Sandy Shen

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Adobe (Magento Commerce)
    • BigCommerce
    • commercetools
    • Digital River (Global Commerce)
    • Elastic Path
    • Episerver
    • Oracle (Commerce)
    • Oracle (Commerce Cloud)
    • Salesforce (B2B Commerce)
    • Salesforce (B2C Commerce)
    • SAP (Commerce Cloud)
    • Sitecore (Experience Commerce)
    • Unilog (CIMM2)
    • VTEX (Cloud Commerce)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Agility
    • Platform Ecosystem
    • B2B Support
    • Complex Environment Support
    • Globalization
    • Unified Commerce
    • Flexibility and Modularity
    • Core Commerce
  • Use Cases
    • B2C Digital Commerce
    • B2B Digital Commerce
    • B2C and B2B Digital Commerce on Same Platform
    • Modular and Interoperable Implementations
  • Vendors Added and Dropped
    • Added
    • Dropped
  • Honorable Mentions

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

Already a Gartner client?

Become a Client

This research is reserved for paying clients. Speak with a Gartner specialist to learn how you can access this research as a client, plus insights, advice and tools to help you achieve your goals.

Contact Information

All fields are required.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Experience Gartner Conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.