Published: 21 October 2019
Analyst(s): Chris Howard , Jan-Martin Lowendahl , Tomas Nielsen , Andy Rowsell-Jones
In the future, enterprises will win by their ability to handle crisis and disruption, not by optimizing for stability. The 2020 Gartner CIO Agenda uncovers the capabilities that enable enterprises to win when business conditions turn.
Alignment Must Be Dynamic
Anticipation Means Taking More Risk
Adaptability Is the IT Organization’s Chief Responsibility
Appendix: Survey Methodology
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