Gartner Research

Critical Capabilities for Insight Engines

Published: 20 November 2019


Insight engines provide a set of capabilities that support digital dexterity and automation through the extraction of insights from content across four principal use cases. Application leaders should view insight engines as a key component of both their digital workplace and digital platform.

Included in Full Research

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Attivio (Cognitive Search and Insight Platform)
    • Coveo (Platform)
    • Dassault Systèmes (EXALEAD)
    • EPAM (InfoNgen)
    • Expert System (Cogito Intelligence Platform)
    • Funnelback
    • Google (Cloud Search)
    • IHS Markit (Goldfire)
    • IBM (Watson Discovery)
    • IntraFind (iFinder elastic)
    • Lucidworks (Fusion)
    • Micro Focus (IDOL)
    • Microsoft (Search)
    • Mindbreeze (InSpire)
    • Sinequa (ES)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Evaluate and Tune Relevance
    • Architecture and Deployment Model
    • Security
    • Ability to Include Key Data Sources
    • Ease of Use (Admins and SMEs)
    • Personalization
    • Ability to Analyze Result Sets
    • Data Enrichment
    • Delivery to Various Touchpoints
    • Query Input Flexibility
    • Multiple Languages
  • Use Cases
    • Internal (Intranet) Search
    • External (Website) Search
    • Extraction of Data for Analytics
    • Insight Applications
  • Vendors Added and Dropped
  • Critical Capabilities Rating

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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