Gartner Research

Gartner Magic Quadrant for Managed IoT Connectivity Services, Worldwide


Managed IoT connectivity service providers simplify connectivity management by providing connections, tools and some value-added services. CIOs building IoT-enabled businesses can use this document to assess vendors for multiregional connectivity and value-added services to support outcomes.

Published: 12 December 2019

ID: G00381142

Analyst(s): Pablo Arriandiaga , Eric Goodness , Leif-Olof Wallin , Jonathan Davenport

Table Of Contents

Market Definition/Description

  • Market Description
  • Distinguishing Managed IoT Connectivity Services and IoT
    • Sourcing and Logistics Management
    • Connectivity Management Portal
    • Service Management and Support
    • SIM and Subscription Management
    • Device Management
    • Application Management
    • Security Management
    • Multisourcing Service Integration
  • Provider Models
    • Communications Service Providers
    • Mobile Virtual Network Operators
    • Hardware Module Manufacturers and Hardware Intellectual Property Companies
    • IT Outsourcers and Integrators
    • OT and IT Vendors
    • Dedicated IoT Network Providers

Magic Quadrant

  • Vendor Strengths and Cautions
    • A1 Digital
    • Aeris
    • Arm
    • AT&T
    • Cubic Telecom
    • Deutsche Telekom
    • Itron
    • KORE
    • KPN
    • Orange Business Services
    • Sierra Wireless
    • Sprint
    • Tele2 IoT
    • TelefĂłnica
    • Telenor Group
    • Verizon
    • Vodafone
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution/Pricing
    • Market Responsiveness/Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering (Product) Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Market Growth Remains Solid, With Network Coverage and Pricing as Main Decision Factors for Enterprises
  • 3GPP LPWA Networks’ Adoption Is Slower Than Expected With Roaming Challenges
  • Continued Price Pressure and Pricing Simplification Through Bundling
  • MVNOs Are Shifting Their Strategies to Use Cases Where They Can Bring Value Compared With CSPs

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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