Gartner Research

When to Leverage Third-Party Solutions to Back Up Office 365

Published: 03 March 2020

Summary

As Office 365 is adopted in the enterprise, I&O technical professionals must implement a backup and restore policy for it. This research assesses the strengths and weaknesses of Office 365’s native data protection functions and provides guidance on when to leverage third-party tools.

Included in Full Research

  • Data Is the Customer’s Responsibility
    • Ways in Which Data Can Be Lost in Office 365
    • Mitigating Risk
    • Backup and Data Protection Policy Alignment
  • When to Use Third-Party Backup Tools With Office 365
  • Overview of Third-Party Backup Tools
    • Backup-as-a-Service Vendor Solutions
    • Traditional Enterprise Backup Vendor Solutions
  • Differentiating Third-Party Capabilities for Office 365 Backup Solutions
    • Nine Mandatory Capabilities
    • Eight Desirable Capabilities
  • Strengths
  • Weaknesses
  • Review the Organization’s Backup and Restore Policies
  • Compare Backup and Restore Policies to What Office 365 Can Do
  • Use Gartner’s 17 Capabilities to Evaluate Third-Party Solutions
  • Implement and Test a Third-Party Backup Solution
  • Revisit Backup and Restore Policies Periodically
  • Conclusion
  • Native Data Protection Methods for Office 365
    • Retention Policies
    • Exchange Online
    • SharePoint Online/OneDrive for Business
    • Microsoft Teams
    • Litigation Hold
  • Common Terms of Note

Analysts:

Guy Creese

Access Research

Already a Gartner client?

To view this research and much more, become a client.

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Gartner research: Trusted insight for executives and their teams

What is Gartner research?

Gartner research, which includes in-depth proprietary studies, peer and industry best practices, trend analysis and quantitative modeling, enables us to offer innovative approaches that can help you drive stronger, more sustainable business performance.

Gartner research is unique, thanks to:

Independence and objectivity

Our independence as a research firm enables our experts to provide unbiased advice you can trust.

Actionable insights

Not only is Gartner research unbiased, it also contains key take-aways and recommendations for impactful next steps.

Proprietary methodologies

Our research practices and procedures distill large volumes of data into clear, precise recommendations.

Gartner research is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster decisions to stay ahead of disruption and accelerate growth.

Tap into our experts

We offer one-on-one guidance tailored to your mission-critical priorities.

Pick the right tools and providers

We work with you to select the best-fit providers and tools, so you avoid the costly repercussions of a poor decision.

Create a network

Connect directly with peers to discuss common issues and initiatives and accelerate, validate and solidify your strategy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.