Gartner Research

A CIO’s Guide to Serverless Computing

Published: 28 April 2020

ID: G00465766

Analyst(s): Arun Chandrasekaran , Craig Lowery


Serverless computing is a key technology that is redefining the way we build, consume and integrate cloud-native applications. CIOs can enable agility, elasticity and cost-effectiveness for next-generation applications by using it for appropriate use cases.

Table Of Contents


  • What Is Serverless Computing?
  • What Are the Benefits and Limitations of Serverless fPaaS?
  • How Is Serverless fPaaS Different From Other Virtualization Technologies?
  • What Are the Primary Use Cases for Serverless fPaaS?
  • How Do We Ensure That We Are Organizationally Well-Structured to Take Advantage of Serverless fPaaS?
  • What Serverless fPaaS Solutions Exist Today?
  • What Lessons Can Be Learned From the Design and Operation of Serverless Apps?
  • What Is the Future of Serverless fPaaS?

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