Gartner Research

Critical Capabilities for Public Cloud Infrastructure Professional and Managed Services, Worldwide

Published: 12 May 2020

ID: G00401603

Analyst(s): Ross Winser , To Chee Eng , Craig Lowery , Scot MacLellan , Brandon Medford


Enterprise architecture and technology innovation leaders can benefit from selecting a managed service provider with capabilities aligned to their most important use cases for Alibaba Cloud Amazon Web Services, Google Cloud, IBM Cloud, Microsoft Azure, or Oracle Cloud.

Table Of Contents
  • Key Findings

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • Bespin Global
    • Capgemini
    • CenturyLink
    • Cognizant
    • Deloitte
    • DXC Technology
    • Fujitsu
    • HCL Technologies
    • Infosys
    • Logicworks
    • Nordcloud
    • NTT DATA
    • Progressive Infotech
    • Rackspace
    • Smartronix
    • Taos
    • Tata Consultancy Services
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Baseline Capabilities
    • CMP Features for Traditional Needs
    • CMP Features for Cloud-Native Needs
    • Managed Services/Traditional Needs
    • Managed Services/Cloud-Native Needs
    • Professional Services/Traditional
    • Professional Services/Cloud-Native
  • Use Cases
    • Agile Applications
    • Traditional/Legacy Applications
    • Strategic Cloud Transformation
    • Enabling the Customer to Act as a Cloud Broker
    • Professional Services With Guided Support
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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