The BSS solutions landscape is evolving with vendors focusing on 5G, IoT, monetization, business model changes and the need for cost optimization in CSPs. CIOs at CSPs modernizing or transforming their BSS toward a digital platform can use this research for crystallizing sourcing strategies.
Gartner Recommended Reading
Note 1: Representative Vendor Selection
Note 2: Gartner’s Initial Market Coverage
Note 3: Business Support System (BSS) Definition