Gartner Research

Predicts 2021: U.S. Healthcare Payers Lower Total Costs and Transform Ecosystem Relationships

Published: 19 November 2020

ID: G00735672

Analyst(s): Bryan Cole , Mandi Bishop

Summary

The COVID-19 pandemic has increased business risk for U.S. healthcare payers, prompting them to focus on membership growth and financial performance. Our 2021 predictions illuminate how CIOs must minimize care and administrative costs to succeed in a highly competitive consumer health ecosystem.

Table Of Contents

Overview

Strategic Planning Assumptions

Analysis

A Look Back

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.