Published: 02 May 2022
Lack of a coherent technology strategy across IT and network organizations is a barrier to comprehensive operating model change and digital acceleration in CSPs. Revenue growth focus, a platform approach and cloud can provide the means for CIOs and CTOs to come together with business teams.
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An integrated and coherent technology strategy across network and IT organizations aligned with business strategy will accelerate CSPs’ digital transformation and achieve desirable business outcomes.
A broad set of responsibilities owned by CIOs and CTOs has started to overlap with business leaders’ emergent/new objectives giving rise to business technologists and necessitating a relook at organization structure, roles and responsibilities for product diversification and revenue growth.
New and emerging business problems demand a strong tech strategy. Cloud, data, AI and automation are promising and can enable innovations that can be best harnessed if technology strategy becomes a shared exercise among several stakeholders,
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