Published: 02 May 2022
Lack of a coherent technology strategy across IT and network organizations is a barrier to comprehensive operating model change and digital acceleration in CSPs. Revenue growth focus, a platform approach and cloud can provide the means for CIOs and CTOs to come together with business teams.
An integrated and coherent technology strategy across network and IT organizations aligned with business strategy will accelerate CSPs’ digital transformation and achieve desirable business outcomes.
A broad set of responsibilities owned by CIOs and CTOs has started to overlap with business leaders’ emergent/new objectives giving rise to business technologists and necessitating a relook at organization structure, roles and responsibilities for product diversification and revenue growth.
New and emerging business problems demand a strong tech strategy. Cloud, data, AI and automation are promising and can enable innovations that can be best harnessed if technology strategy becomes a shared exercise among several stakeholders,
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