Gartner Research

Critical Capabilities for Cloud Infrastructure and Platform Services

Published: 24 October 2022


Vendors offering integrated infrastructure as a service and platform as a service are moving beyond core public services to enterprise on-premises, edge, hybrid and multicloud requirements. Infrastructure and operations leaders should expand their evaluation criteria to include these new offerings.

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Key Findings
  • All of the vendors in this year’s analysis are meeting most of the general public cloud infrastructure-as-a-service and platform-as-a-service requirements, while focusing on environments outside their respective public clouds.

  • Each provider has enhanced its hybrid cloud capabilities; however, these offerings will need to improve to meet complex enterprise requirements.

  • Although all providers have enhanced their edge computing offerings, only a few are significantly exceeding the basic requirements.

  • Providers that do not score high across all use cases can increase their likelihood of being relevant by developing strengths in specific areas. This makes multicloud a strong possibility for many enterprises.


I&O leaders responsible

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  • Alibaba
  • Amazon Web Services
  • Google
  • Huawei Cloud
  • IBM Cloud
  • Microsoft
  • Oracle
  • Tencent
  • Architecture — Edge Computing
  • Architecture — Extended Cloud
  • Architecture — Public Cloud
  • Data Analysis
  • Developer Services
  • Enterprise Integration
  • Operations Management
  • Resilience
  • Security and Compliance
  • Analytics
  • Cloud-Native Applications
  • Edge Computing
  • Enterprise Transformation
  • Extended Cloud
  • Extended Enterprise

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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