Published: 09 December 2022
Digital transformation in uncertain times requires IT leaders to support an increasingly diverse set of stakeholders and technology requirements. Successful leaders must develop an adaptive approach to governance and managing vendor performance, prioritizing the most impactful business outcomes.
Vendors are citing inflationary pressures, labor rate increases and exchange rate swings as a reason to uplift pricing. However, software and SaaS vendors will impose price increases not only to cover cost increases but also as a way to increase profitability. This will lead to unbudgeted price increases for the customer.
The explosive growth of marketplaces and the use of platforms and infrastructure has given IT much desired autonomy to deploy environments and solutions quickly. However, poor governance rapidly increases costs and risks of unapproved and untracked products and services.
The siloed nature of roles and responsibilities has led to
Analysts:
Jaswant Kalay, James Smith, Hannah Decker, Edward Weinstein, Yoann Bianic, Stephen White
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